The range of advanced treatments offered by hairdressers keeps growing – and with it the need for clients to understand what it takes to get a good result. Ear piercing for children, hair extensions and wigs are just some of the treatments that call for the right aftercare.
Many salons also add spray tans, cosmetic injectables or facials to what they offer, and here too it’s important to manage the client’s expectations and give them the right information.
Here are Digmi’s tips for getting your message across to clients smoothly and successfully:
Use video and text alongside your own explanation of what happens before, during and after the treatment. Add it to your Digmi tablet and let the client go through it at their own pace.
Use our built-in feature to email the information to the client. You can also let the client sign the content, so there’s a record that you’ve agreed on things like aftercare.
By building Digmi into your salon’s workflows, you can save time and improve the client experience. When the client understands what results to expect, how the process works and how to look after the result, you can focus on reading the client and giving them that little bit extra.
